HighLevel Research

HighLevel SaaS Mode: Agency Pro Resale, Markup, and Who Needs It

Last verified: 2026-08-27

SaaS Mode is a HighLevel Agency Pro capability: you package HighLevel access as subscription plans, collect payment, and let the platform create client sub-accounts. It is a provisioning and billing layer. It is not ordinary white-label branding, and it is not a promise that reselling software will work as a business.

Public plan prices stay on GoHighLevel pricing. Agency Pro is currently $497/month ($4,970/year). SaaS Mode, automated sub-account creation, and rebilling with markup are listed on that card. They are not listed on Starter ($97) or Unlimited ($297). Unlimited already lists unlimited sub-accounts and rebilling without markup.

SaaS Mode architecture

Agency Pro

Required plan

SaaS Configurator

Package access as plans

Sub-accounts

Platform creates client accounts

Markup rebilling

A permission, not a margin

Provisioning and billing on Agency Pro. Not ordinary white-label branding, and not a revenue forecast.

How this differs from the other “white label” pages

SaaS Mode versus related pages on this site
CriterionBuyer question
Ordinary HighLevel brandingLogin logo, custom domain, desktop/mobile branding — see GoHighLevel white label
White-label CRM (category)Can I run isolated client databases under my brand? — see white-label CRM
White-label SaaS (category)Can I brand, bill, and support software as a resale product in general? — see white-label SaaS
HighLevel SaaS Mode (this page)Agency Pro: plans, checkout, automatic sub-accounts, markup rebilling, SaaS Configurator

Branding without SaaS Mode is still branding. SaaS Mode without a support model is still your clients calling the name on the login. Read GoHighLevel white label, white-label CRM, and white-label SaaS as separate questions.

What the SaaS Configurator actually does

HighLevel’s current configurator article describes packaging plans, generating payment links or funnel checkouts, and letting HighLevel handle sub-account creation after a successful payment. A checkout is documented as: payment confirmed → sub-account created → attached snapshot applied if you configured one → onboarding email with login URL and password setup → subscription shows as Active (or Trialing if you configured a trial on the plan).

Plan creation is a wizard: details, category, pricing, features and snapshot, add-ons, marketplace apps, trial and credits, usage billing. Every plan must include at least one feature. Agencies can create up to 99 SaaS plans. HighLevel says to manage those plans in the configurator, not by deleting them inside Stripe.

You can also add SaaS to an existing sub-account from Manage Client, including a one-client special price that does not change the public plan. If the customer profile has no payment method, HighLevel describes putting the account on hold behind a paywall until a card is added.

SaaS V1 and SaaS V2 are architectures, not a ranking

HighLevel currently documents two billing architectures that can run side by side. V2 is not described as a sequential upgrade from V1.

SaaS V1 versus V2 from HighLevel Help Center, retrieved 2026-08-27
CriterionSaaS V1SaaS V2
System of recordStripeAgency master sub-account inside HighLevel
Payment connectionStripe connected at the agency level (OAuth)Payment provider connected inside the agency sub-account
Providers namedStripe onlyStripe, Square, Adyen, Mercado Pago, NMI, Authorize.net, and other supported gateways
Client mappingSub-accounts linked to Stripe customersSub-accounts linked to contacts
Documented V2 gapsMore mature Stripe-native billing toolsNo prorations; no self-serve reactivation; no primary-card update; no monthly↔yearly change on an existing subscription

PayPal is listed as not supported for SaaS checkout. Stripe test-mode payments are listed as a reason a sub-account may not be created. V2 reselling/rebilling is described as running through the sub-account wallet, which the client must keep funded.

Markup rebilling is a permission, not a margin

Help Center billing docs still place rebilling without markup on the $297 and $497 plans, and rebilling with markup on the $497 plan as part of SaaS Mode. That is permission to charge clients more than HighLevel’s usage cost for supported services. It is not a documented profit rate, and this page does not invent one.

Operating work the configurator does not do for you

  1. Failed payments: V1 is documented as handled in Stripe; V2 in the agency sub-account Payments module.
  2. Support: customers log into the brand you sold. If HighLevel will not talk to them, you will.
  3. Snapshot quality: a bad template ships into every new paid account. Snapshot limits (no contacts, no Stripe) still apply.
  4. Moving a sub-account between plan categories is described as requiring SaaS disable/re- enable and as causing loss of wallet data.
  5. White-label login branding is a separate, still partly plan-ambiguous layer. Do not sell “your own software company” from the public FAQ alone.

Agency Pro is a poor buy if you only needed more than three sub-accounts — Unlimited already lists that. It is a relevant buy if subscription selling, automatic account creation, and markup rebilling are the actual offer. If HighLevel is the wrong product family, stop here and use GoHighLevel alternatives.

Sources for SaaS Mode facts

Compare HighLevel Plans

See HighLevel SaaS Mode

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